Scheduling an Exam
HSPA Examination Testing
HSPA (formerly IAHCSMM) began formal certification of Sterile Processing (SP) technicians in 1971 to provide a mechanism for individuals to be recognized as having the necessary competence to perform their duties as SP professionals. HSPA certifications are industry-recognized credentials.
SCHEDULING YOUR EXAM
HSPA exams are offered year-round at Prometric Testing Facilities. Once your application is approved, you will receive a scheduling email with instructions to schedule your exam. You may schedule your exam online (preferred) or by phone.
Once your exam application has been received and processed by HSPA, you will be sent the information necessary to schedule an exam date with Prometric.
All HSPA certification exams are administered exclusively through Prometric Testing. Prometric has a global network of site-based testing facilities, giving convenient access, as well as a wide selection of times and dates for testing, to test takers anywhere in the world. The partnership between HSPA and Prometric offers the only secure, daily examination process within the Sterile Processing field.
When you receive your Scheduling Letter/Email, verify all information for accuracy. If any changes need to be made to your name they must be done before scheduling an appointment. Your first and last name(s) as listed on your letter/email must match exactly the name presented on your identification at the testing center. Middle names/initials are not important and will not be checked.
You may schedule an appointment to take the examination at your convenience any day the testing center is open (typically at least 6 days a week) within your 90 day testing eligibility window. Please be aware that no extensions will be granted, regardless of circumstance.
You must schedule an exam a minimum of 48 hours prior to your desired test time. Seating is available on a first come, first served basis, and it is strongly recommended to schedule all appointments at least 45 days earlier than your eligibility expiration. If you wait to schedule until the end of your eligibility you may face seating limitations and even run the risk of your local center not having any openings, thereby forfeiting your exam fee.
|Name on Your ID
|How Should Appear
|John A. Doe
|Jane B. Doe-Smith
|John C. Doe Jones
|John Doe Jones
|Jane Ann D. Doe
|Jane Ann Doe
|John E. Doe Jr
|John Doe Jr
|J. Francine Doe
|J. Francine Doe
CANCELING OR RESCHEDULING
Appointments must be rescheduled no later than noon EST, two (2) business days in advance of your test date. (For example: an appointment on Wednesday cannot be rescheduled after 12:00 noon EST on Monday; an appointment on Saturday, Sunday, or Monday cannot be rescheduled after 12:00 noon EST on Thursday.)
Appointments can be rescheduled online (available 24/7) or by phone (available Mon-Fri, 8am-8pm EST). You will need to have your Prometric confirmation number ready to reschedule. Any additional fees for rescheduling must be paid directly to Prometric at the time of rescheduling. If you are late, turned away due to invalid identification, or do not appear for your examination, you must submit a new application and pay a retesting fee to reschedule your examination.
If you receive a failing score, you will need to submit a new application to test and retake the entire exam.
Please note the following policies:
- Retake exams are permitted no sooner than 6 weeks from previous attempt
- A non-refundable fee is required for each additional attempt
- There are no limits on the number of exam attempts for any one certification
TEST CENTER POLICIES
You must arrive for your test a minimum of 30 minutes prior to your scheduled start time. Candidates who arrive later than their scheduled exam start time, for any reason, are subject to availability and may not be able to take the exam, resulting in a no-show, thereby forfeiting the exam fee. If someone else is transporting you to the testing center please be aware that persons not scheduled to take a test are not permitted to wait in the test center.
You must bring one form of valid identification:
- Must have your first and last name identical to your name on your scheduling letter
- Must bear your signature
- Must be a photo ID (either a driver’s license, state ID card, military ID, student ID, employee ID, or passport
- Must be non-expired
CHEATING AND MISCONDUCT
If a Prometric test proctor suspects or determines that you have engaged in inappropriate conduct during the examination (such as, but not limited to, giving or obtaining unauthorized information or aid; accessing cell phones, notes, or study materials; unauthorized exiting of the testing facility; attempting to test for someone else; removing or attempting to remove note paper from the testing center; abusive or inappropriate behavior towards a test center employee or fellow test taker; etc) your examination session can be terminated and you will be unable to complete your examination. Any and all suspicious behavior will be reported to HSPA and reviewed by the Certification Council.
Candidates are expressly prohibited from recording, copying, reproducing, disclosing, publishing, or transmitting any HSPA examination, in whole or in part, in any form or by any means, verbal or written, electronic or mechanical, for any purpose. Anyone caught or suspected of violating these guidelines will be reported to HSPA and reviewed by the Certification Council.
The HSPA Certification Council will review all such instances of misconduct, cheating, or alleged cheating. As described in the disciplinary policy, the Certification Council will determine the appropriate recourse, up to and including the invalidation of the results of your examination, the revocation of any certifications which have been granted, and/or your temporary or permanent disqualification from future testing with HSPA.